Terms and Conditions - Contact Information. If you get an item "that isnt as described" please be clear in stating what is different about the listing and the product you received.There are many starters that look very similar to others and unless you are certain the product you order is correct prior to ordering we consider it to be user error. It is pretty simple to send a message to us to confirm the product you order is correct prior to ordering. We have experienced technicians who can help you be certain you get the right product for your needs. Pictures are not always of the exact product. Sometimes an OEM picture may be used or a different color product (ie gray alternator, but black one in picture) but the purpose of the picture is to provide you with the style and specs of the product. T sure if the pulley is included please confirm prior to purchasing.
We sell pulleys as well so if the item doesn? T include pulley we likely would be able to supply pulley. If one of our products is OEM we state it as such in the part brand section of item specifics. We sell OEM and aftermarket products. T sure please ask prior to purchasing.If you take our product to a shop to test and pay to have it tested, please insist on a copy of the results as we will require it in order to approve return. If you need it by a specific day please confirm prior to ordering or upgrade to the next day service. Again, if you need faster please order accordingly. Please confirm fitment prior to purchasing. Some types of vehicles take different options based on specific vehicle information that only you may know ie.. We list the information as best as it has been provided to us but if you arent sure about the fitment please ask prior to purchasing.